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Day 1 – October 8, 2018

0730

Registration Opens & Breakfast

0855

Opening Plenary
Chairperson: Terry Platchek, Vice President, Performance Improvement, Stanford Children’s
Health

0855

Welcome

Terry Platchek, MD and Denise Bennett, Conference Conveners
Dennis Lund, MD, Interim CEO, Stanford Children’s Health

0910

Understanding Adoption of
Improvement

David B.Larson, MD, Associate Professor Radiology (Pediatrics), Associate Chair for Performance Improvement, Stanford Healthcare and Stanford University School of Medicine, Stanford Health Care

0935

The Effects of Lean
Management on Hospital
Performance: Results from a
National Survey

Stephen Shortell, Professor of the Graduate School, Berkeley School of Public Health, Co-Director for the Center of Lean Engagement and Research (CLEAR)

1000

The Value of Continuous
Improvement in an Academic
Healthcare Setting with Panel Discussion

Dennis Lund, MD, Interim CEO, Stanford Children’s Health
Lane Donnelly, MD,CQO Stanford Children’s Health
Cameron D’Alpe, CEO, Packard Children’s Health Alliance

Facilitator: Terry Platchek, MD, Vice President, Performance Improvement Stanford Children’s Health

1100

Break & Posters

1120

Plenary Delegate Abstracts
Chairperson: Lauren Destino, MD, Clinical Associate Professor, Medical Director for Acute
Care, Lucile Packard Children’s Hospital Stanford, Associate Medical Director, Division of
Pediatric Hospital Medicine

1120

Promoting Faculty Wellness
Using Lean Principles and the
Charter on Physician Well-Being

Pallabi Sanyal- Dey, MD, Director of Faculty Inpatient Service,
Zuckerberg San Francisco General/University of California (UCSF)

1140

Effects of a Multidisciplinary
Rounding Intervention on ICU
Length of Stay and Healthcare
Associated Infections

Lindsay Bradley, RN, VA Palo Alto Health Care System

1200

Lean Transformation and its
Impact on Patient Flow
Management at
Echocardiography Laboratory

Siau Chien Chiong, Senior Manager, Cardiac Laboratory, National Heart Center, Singapore

1220

How do you Know how
Capable Your Organization it
to Improve?

Jane Evans, Director, Quality, Planning and Innovation, Eastern Health

1240

Reducing Opioid Utilization
After Urologic Oncology
Surgery

Liz van Zyl, PharmD, BCCCP, Department of Pharmacy, Stanford Health Care

1300

Lunch & Poster Presentations

1400

Themed Delegate Sessions - Concurrent

 

Saving Lives with Lean

Facilitator: Jessey Bargmann-Losche, Executive Director, Center for Value and Clinical
Effectiveness, Stanford Children’s Health

1400

Saving Lives From Sepsis
Using Lean Methods

Jennifer Peterson, Senior Lean Six Sigma Specialist & Peggy Bartholomew , Project Manager, UT Southwestern Medical Center

1415

Breaking Down Silos: Aligning
Improvement Capability, Effort
and Resources to Reduce
Central Line Associated
Bloodstream Infections

Amy Valencia, Director, Infection Prevention and Control, Lucile Packard Children’s Hospital Stanford

1430

Implementing Practice
Improvements for Reliability:
CLABSI Prevention

Malinda Burt, Nurse Manager, Oregon Health and Science University

1445

Data-Drive Tools for
Calculating CLABSI Rates and
Visualizing Bundle Compliance
in Pediatric Care

Martin Seneviratne, MD, Stanford Department of Biomedical Informatics

 

The Value of Improvement

Facilitator: Lesley Doherty, Senior Consultant, IBM Watson Health, Member of the Conference Advisory Group

1400

One Year Later: Sustaining
Medication Value Improvement
Work & Avoiding Unintended
Consequences

Kate Rosen, Performance Improvement Associate, Stanford Children’s Health

1415

Reducing Inpatient Cost by
Improving Level of Care
Appropriateness for Hospital
Medicine Patients

Margaret Smith, Senior Value Improvement Consultant & Lisa Shieh, Clinical Professor, Stanford Health Care

1430

One Man’s Trash is Another
Man’s Lean Improvement

Daniel Kenron, Performance Improvement Consultant, Oregon Health and Science University Hospital & Corie Schofield, Oregon Health and Science University Hospital.

1445

Determinants of Cost Variation
in Total Hip and Knee
Arthroplasty: Implications for Alternative
Payment Models

Nidhi Rohatgi, MD, Clinical Associate Professor of Medicine & Michael Rudy, MD, Clinical Assistant Professor, Medicine,
Stanford University School of Medicine

 

Engaging and Building Capability for Success
Facilitator: David Larson, MD, Associate Professor Radiology (Pediatrics), Associate Chair for
Performance Improvement, Stanford Healthcare and Stanford University School of Medicine,
Stanford Health Care

1400

Developing Improvement Capability at Stanford Medicine

Benjamin Elkins, Director, Value Improvement & David B. Larson, Associate Professor of Pediatric Radiology, Stanford Health Care

1415

Building the Problem-Solving
Competencies of a Master’s
Student During Their
Internship in the Medical
College of Wisconsin
Transformation Office

Tom Laack, Transformation Facilitator & M.Chris Decker, Chief Transformation Officer, Medical College of Wisconsin

1430

Improving Service Outcomes
and Team Engagement in
Ambulatory Care Clinics by
Developing Leadership and
Problem Solving Capabilities

Sheri Nakamura, Performance Improvement, Director of Capability Development & Michele Milev, Performance Improvement Project Manager, Stanford Children’s Health

1445

Using W.H.A.D.I.L.T to Engage
and Empower Front Line Staff

Lauren Lawlor, Associate Director Quality, Planning and Innovation, Eastern Health

1530

Break & Posters

1600

Plenary Session
Chairperson: Denise Bennett, Lean Coach, Stanford Children’s Health

1600

Leveraging Lean to Build Effective Teams

Leading Lean When You’re Afraid

Andrew Palmquist, RN, Pediatric Intensive Care, Stanford Children’s Health

Kiame Mahaniah, MD,CEO Lynn Community Health Center, MA, USA

1720

Close of Day One

 

1730

Welcome Reception

Posters will be on display

 

Day 2 – October 9, 2018

0730

Breakfast

0810

Plenary Session
Chairperson: Lane Donnelly,
Chief Quality Officer, Stanford Children’s Health

0810

Welcome Day Two

Lloyd Minor, MD, Dean, Stanford University School Of Medicine

0820

Are We There Yet? One Hospital’s Commitment to Measure and Improve Healthcare.

Jennifer Stevens, MD, Director of Healthcare Delivery Science for Beth Israel Deaconess Medical Center

0910

Using the Adoption of Lean Thinking in Healthcare

Anne-Marie Keown, Director of Lean Transformation and Service Improvement, Ireland East Hospital Group

0940

Developing a Model Line for Frailty

Emer Ahern, MD, Consultant Geriatrician, Ireland East Hospital Group

1010

Break & Posters

1040

Concurrent Delegate Sessions

 

Creating and Inventing
Chairperson: Sheri Nakamura, Director Performance Improvement, Stanford Children’s Health

1040

Creating a Defined Process to Improve the Timeliness of Serious Safety Event Determination and Root Cause Analysis

Tua Palangyo, Director of Patient Safety and Professional Practice Evaluation, Stanford Children’s Health

1100

The Role of a Program Management Office in Delivering Improvement

Jan Rice, Manager, Program Management Office, Eastern Health

1120

Inventing the Future: Integrated Design

Stephanie O’Brien, Program Manager & Jared Davis, Performance Improvement Consultant, Oregon Health and Science University

1140

Applying Lean in a Major Hospital Construction Project

Cliff Moser, Senior Project Manager, Stanford Health Care

1200

Creating a Performance Excellence System at an Academic Medical Center

Randy O’Donnell, Senior Performance Improvement Consultant, Oregon Health and Science University

 

Designing and Deploying
Chairperson: Benjamin Elkins, Director, Value Improvement and Clinical Effectiveness Leadership Training (CELT), Office of the CQO, Stanford Health Care

1040

A Novel Lean Designed ED-ICU Reduces Hospital ICU Utilization

Benjamin Bassin, MD, Director of Critical Care Operations, Department of Emergency, University of Michigan Health System

1100

Knowledge Transfer of Integrated Facility Design: Brining the Skillset In-House

Loretta Sherwood, Transformation Officer, Indiana University Health

1120

Building an International Improvement Capability: Applying Lean to Improve the Cancer Experience in India

Jake Mickelsen, Administrative Director for Value Improvement & Michelle DeNatale, Executive Director, Strategic Initiatives, Office of the CMO, Stanford Health Care

1140

Elevating Leader Standard Work

Jane Russell, ACNO, Lucile Packard Children’s Hospital

1200

Pharmacy Department Strategy Deployment

Brian Fairbrother, Lean Facilitator, Froedtert & The Medical College of Wisconsin

 

Flowing and Improving
Chairperson: Angie Nicholson, Manager, Performance Improvement, Stanford Children’s Health

1040

On Time Departure!

Bonnie Gebhart, RN, Clinical Manager, Telemetry, El Camino Hospital

1100

Improving Lean Healthcare Effectiveness Through Identification of Critical Success Factors

Marge Willis, RN, Value Stream Manager, Oregon Health and Sciences University

1120

Redesigning Leadership Rounds

Vecepia Robinson, Program Manager & Christine Cunningham, Administrative Director, Office of Patient Experience, Stanford Children’s Health

1140

Finding a Path to Reduce Bumped Patients: An Academic Medical Center’s Efforts to Drive Down Ambulatory Visit Cancellations

Todd Halsey, Director, Transformation Office & Tatum Wiley, Director, Enterprise Registration, Medical College of Wisconsin

1200

Adopting a Lean Mindset for Recruitment Process Re-Engineering: How Lean Drives Value for HR

Ekta Vyas, Director, Human Resources, Stanford Children’s Health

1230

Lunch & Poster Voting

1330

Plenary Session
Chairperson: Denise Bennett, Lean Coach, Stanford Children’s Health

1330

Shook ‘n Schein Dialogue on Social-Technical Change

Edgar Schein, MIT Sloan School of Management
John Shook, Senior Advisor and Executive Chairman, Lean Enterprise Institute & Lean Global Network

1430

Improving Healthcare with Lean Thinking and Practice

Carlos Frederico Pinto, MD & Alice Lee, Lean Healthcare Initiative, Lean Global Network

1455

Ice Cream

1515

Closing Plenary Session
Chairperson: Terry Platchek, Vice President, Performance Improvement, Stanford Children’s Health

1515

Learning Lab: Using Lean Thinking to Foster Wellness and Prevent Burnout

Jack Billi, MD, Associate VP of Medical Affairs, Michigan Medicine
Daniel Murphy, MD, Pediatric Cardiology, Stanford Children’s Health
Kirk Brower, MD, Psychiatry, Michigan Medicine

1630

Presentation for Best Abstract, Poster Presentations and Conference Close

1640

Conference Close

 

Day 3 – October 10, 2018(Optional)

0800 - 1200

Half day site visit to Stanford Children's Health - Other sites may also offer visits.

1300 - 1500

Stanford Health Care – Applying Lean to a Major Hospital Construction Project

1330 - 1600

Zuckerberg San Francisco General Hospital

1530 - 1640

Stanford Campus Tour